As an FCRA/CSR/80G registered non-profit organization, we are committed to creating lasting change through the empowerment of underprivileged communities empowering lives, achieving SDG goals, and transforming communities.

Last Updated: November 2025

All donations made to FULMINARE SOCIAL HELP FOUNDATION (FSHF) are strictly non-refundable.

1. Refund Exceptions

Refunds will only be considered under the following specific circumstances:

  • Duplicate Transaction: The donor mistakenly made a payment twice for the same cause, resulting in an excess amount debited.

  • Technical Error: The transaction failed, but the amount was debited from the donor’s account.

  • Regulatory Requirement: A refund is necessary to ensure compliance with the FCRA or other Indian regulatory Acts, subject to mandatory government approvals.

2. Ineligibility

No refund will be processed if a tax exemption certificate (80G or FCRA receipt) has already been issued to the donor.

3. Refund Request Procedure

To request a refund (only in applicable cases):

  • Time Limit: The donor must submit the request within 7 (seven) working days from the date of the donation.

  • Required Information: Provide your full name, Transaction ID/Payment receipt, Date and amount of transaction, Mode of payment, and the specific reason for the refund request.

  • Submission: Send this information via email to: info@fshfoundation.org.

4. Refund Processing

After verification, the eligible excess amount will be refunded to the original payment account within 7–10 working days. The decision to grant a refund rests solely with the FSHF finance team.